Before You Contact Us
For faster assistance, please check if your question is answered below:
- How do I get started? Send "Hi" to our WhatsApp number and follow the prompts.
- How much does it cost? Check our Pricing page for current rates.
- How long does processing take? Most transformations complete within 2-5 minutes.
- What photo format should I use? JPEG or PNG, clear portrait, well-lit, good resolution.
- Can I get a refund? No refunds. See our Refund Policy.
- Is my data safe? Yes. Images are deleted after 10 minutes. See Privacy Policy.
What We Need From You
When contacting support, please include:
- Your WhatsApp phone number (if emailing)
- Description of the issue
- Order ID or transaction ID (if payment-related)
- Screenshots (if applicable)
Business Inquiries
For partnerships, bulk orders, or business inquiries:
Email: business@photos.chat