1. Introduction
This Privacy Policy explains how Hustle Ventures ("we", "us", "our"), operating Photos.Chat, collects, uses, processes, and protects information when you use our AI-powered style transformation service through WhatsApp.
Company: Hustle Ventures
Product/Service: Photos.Chat - AI-powered style transformation service
2. Information We Collect
2.1 Information You Provide
| Data Type | What We Collect | Purpose | Retention |
|---|---|---|---|
| WhatsApp Phone Number | Your WhatsApp number | Service communication, account identification | Until account deletion |
| Portrait Photos | Images you send for transformation | AI style transformation processing | 10 minutes maximum |
| Payment Information | Transaction data (via Razorpay) | Payment processing and order confirmation | Handled by Razorpay (not stored by us) |
| Usage Data | Points balance, transformation count | Service delivery and account management | Until account deletion |
2.2 Information We Do NOT Collect
- ❌ No Personally Identifiable Information (PII) beyond WhatsApp number
- ❌ No name, email, address, or demographic data
- ❌ No browsing history or device information
- ❌ No location data or GPS coordinates
- ❌ No tracking cookies or web analytics
3. How We Use Your Information
We use collected information solely for:
- Processing your photo transformations using AI models
- Delivering transformed images back to you via WhatsApp
- Managing your points balance and transaction history
- Providing customer support when requested
- Improving our service quality and AI model performance
4. Image Storage and Deletion
4.1 Image Processing Timeline
- Upload (0 min): You send a photo via WhatsApp
- Processing (2-5 min): AI transforms your image
- Delivery (5-7 min): Transformed image sent back to you
- Deletion (10 min): All copies automatically deleted
4.2 No Long-Term Storage
We do NOT:
- Store images in permanent databases
- Create backups of your photos
- Archive transformed images
- Use images for training AI models (without explicit consent)
5. Third-Party Services
Your images are processed by the following third-party AI services:
5.1 Replicate AI
- Used for AI style transformation processing
- Images processed per Replicate's terms of service
- Privacy Policy: replicate.com/privacy
5.2 Google Gemini AI
- Used for image analysis and content moderation
- Images processed per Google's AI guidelines
- Privacy Policy: policies.google.com/privacy
5.3 Razorpay (Payment Processing)
- Handles all payment transactions securely
- We do NOT store payment card details
- Privacy Policy: razorpay.com/privacy
5.4 WhatsApp Business API (Meta)
- Used for messaging and communication
- Subject to WhatsApp's privacy policy
- Privacy Policy: whatsapp.com/legal/privacy-policy
6. Data Security
We implement industry-standard security measures:
- 🔒 Encrypted data transmission (HTTPS/TLS)
- 🔒 Secure serverless architecture on Vercel
- 🔒 Automatic image deletion after processing
- 🔒 No permanent storage of sensitive data
- 🔒 Regular security audits and updates
7. Your Rights and Choices
7.1 Access and Deletion
You have the right to:
- Request deletion of your account and data
- Know what data we hold about you (limited to phone number and usage stats)
- Opt out of marketing communications (if applicable)
7.2 Data Portability
Since we do not store PII or images, there is minimal data to export. You can request your points balance and transaction history.
7.3 Right to Object
You can object to the processing of your images by ceasing to use our service.
8. Marketing and Promotional Use
9. Children's Privacy
Our service is available to users aged 13 and above. We do not knowingly collect information from children under 13. If you believe a child under 13 has used our service, please contact us immediately.
10. Data Retention
| Data Type | Retention Period | Reason |
|---|---|---|
| Photos (original & transformed) | 10 minutes | Processing only |
| WhatsApp phone number | Until account deletion | Account identification |
| Points balance | Until account deletion | Service delivery |
| Transaction records | 7 years (legal requirement) | Tax and accounting compliance |
11. International Data Transfers
Your data may be processed by third-party services located outside India (Replicate AI, Google Gemini). These services comply with international data protection standards.
12. Cookies and Tracking
We do NOT use cookies or tracking technologies. Our service is entirely WhatsApp-based, with no web tracking.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted with a new "Last Updated" date. Continued use of our service after changes constitutes acceptance of the updated policy.
14. Legal Compliance
We comply with applicable data protection laws, including:
- India's Information Technology Act, 2000
- Personal Data Protection Bill (when enacted)
- WhatsApp Business API terms
15. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us:
- WhatsApp: +91 99005 31341
- Email: support@photos.chat
- Support Hours: 9:00 AM - 10:00 AM IST (Daily)